Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

We highly recommend Best Pool Cleaning Company. We used to do our own maintenance, and we were having a hard time keeping algae and debris out of the pool. We are so pleased to now have Alex as he has done amazing work in getting our pool sparkling clean again. Our water chemistry was out of balance and the stabilizer levels were off the charts. Alex has been a tremendous help in getting our pool back to its original glory. He is meticulous with his approach to pool chemistry and equipment maintenance, and he takes great pride in making sure his customers are extremely satisfied. He’s also a great communicator, is punctual, and professional. His prices are fair and reasonable, and we couldn’t ask for better service and results! ~ C B
I initially had an issue with the flow speed of my pool and wasn’t sure what was going on. I reached out to a few pool service companies, and I’m so glad I called Best Pool Cleaning Co. Alex called me back right away and wanted to get to the bottom of the problem. Instead of just scheduling a visit, he suggested we troubleshoot over the phone. I walked him through the equipment, and he was incredibly helpful. He gave me a few simple things to try before having someone come out—and they worked! Their customer service is top-notch. They genuinely care about their customers and go above and beyond. From now on, I’ll be using them for all my pool service needs. ~ Balaji B
I had an amazing experience with Best Pool Cleaning Co. and their owner, Alex. They are professional and knowledgeable. I am very happy with how clean my pool is and with the attention to detail that they provide. Alex really knows his stuff and is passionate about what he does. I never have to worry about what chemicals to put into my pool or how much because every week they take care of that for me! The pricing was fair and transparent, which was a relief. They are great with communication and I always get a response to my emails or phone calls very quickly. I highly recommend Best Pool Cleaning Co. for their excellent service and dedication to doing a great job! ~ Christina S
I recently hired a pool cleaning service, and I couldn’t be happier with the results! From the moment they arrived, their professionalism and attention to detail were evident. They thoroughly cleaned the pool, removing debris and ensuring the water was crystal clear. Their team was knowledgeable, explaining the maintenance process and providing tips for keeping the pool in great shape. The service was prompt and efficient, and they left everything spotless. I highly recommend this pool cleaning service to anyone looking to enjoy a pristine swimming environment without the hassle! ~ Shaked G
We have been happy with this company, we use them at two locations that we own and they have been reliable. They show up every day on the expected day to clean and check levels. They have let us know when anything is damaged or needs attention and they give us a proper quote before moving forward. They are easy to communicate with and they don’t seem to secretly raise pricing behind your back. Their pricing is much more reasonable than some other companies we have used. Honest, good reliable work. We recommended them. ~ Shelby C
I am extremely satisfied with the service I received The owner, Alex, was great to work with. They were responsive, knowledgeable, and made sure I was completely satisfied with the work. The service technician, Benny, was also excellent. He was friendly, professional, and did a fantastic job cleaning my pool. I've had a very positive experience - They're reliable, efficient, and clearly care about their customers. I would definitely recommend to anyone looking for a trustworthy pool company. ~ Thechoudhary F
Alex and team are beyond AMAZING! I have used several pool services who tell me a monthly price and then I get a bill for 3 or 4 times over. They always have attributed the massive overage to chemicals etc... which I can never verify. Alex gave me a comparable price that INCLUDED the chemicals thus I know for sure what my bill will be every month and the pool always looks incredible. Additionally, Alex has fixed pipes and added water features at the best prices I could find. Incredible team that I recommend at the highest levels. ~ Rocky W
I cannot say enough great things about Alex and The Best Pool Cleaning Company! I struggled to get my pool clean for months, trying everything that had worked in the past but it just wasn't happening this year. Alex was able to diagnose the issue and get the pool up & running in less than a week. During this process he was amazing to communicate with, he was thorough and extremely hard working. To say we were pleased is a huge understatement! I am thrilled to be working with Alex and have a crystal clean pool! ~ Wade G
If I could give The Best Pool Cleaning Company a gold medal, I would. They're the only team I’d trust with my pool. From day one, Alex was super flexible—he even came out on a weekend to give an estimate, which worked perfectly with my chaotic schedule. Everything he promised sounded great—and he actually delivered. I love that they give me a heads-up before each visit so I can unlock the gate and make sure the dog isn’t staging a backyard takeover. After each appointment, I get a detailed report with the pool chemistry, a list of tasks done, and even a photo of my sparkling clean pool. Since hiring them just over a month ago, my pool has never looked better. We had a few hiccups (because, pool life), but Alex patiently walked us through troubleshooting—even on a weekend. And when we needed a repair, he sent someone out, helped us order the part, and got it installed—no surprise charges. Honestly, this is hands-down the best pool company I’ve worked with. If you want peace of mind and a beautiful pool, I wholeheartedly recommend Alex and The Best Pool Cleaning Company. ~ Elena K
Alex and his team are the absolute best! We found Alex when we were in a panic due to our past pool company leaving the pool a mess and green in the heat of the summer. Alex is so knowledgeable and was able to act fast to help us fix our pool. He is always quick to respond and provides a 5 star service. I am so grateful that we finally found a pool service we can trust! If you’re looking for a pool service company, look no further… this is the one for you!! ~ Morgan
Switching from Poolie to these guys was the best decision we’ve made. Our pool is now consistently clean after each service. The owner, Alex, is incredibly responsive and helpful. Having recently moved from Chicago with no prior knowledge of pool maintenance, Alex has been invaluable in guiding us through the process. His assistance has made the transition seamless and stress-free. The quality of service is worth every penny! ~ Denise S
Best Pool Cleaning Company has serviced our hot tub 2 times now and we are extremely happy. They are thorough, responsive and super knowledgable! Would definitely recommend them for a pool or a hot tub.I also want to mention that we have a very basic hot tub in a small backyard, unlike many of the huge, beautiful properties they service and are treated no differently. Very honest, respectable company. ~ Tru L
This truly is the best pool cleaning company we’ve ever used! There is nobody we trust more than Alex (and his team) to clean and maintain our pool. They were always on time, professional, responsible, and very thorough. The fact that Alex and his team care and take pride in their work makes the biggest difference and is what sets them apart from other pool companies! ~ Lia S
Best Pool Cleaning Co is the very best! The team is honest, efficient, on time and always leaves my pool cleaner than I’ve ever seen it! I highly recommend this company! I’m always so impressed with not only how clean my pool is, but how long it stays clean. Great company and people and service! Calm then today! ~ Kristen a
This guy… called him on a Saturday at 3pm- he was at a birthday party with his 4yr old daughter… Amongst the rumbling of children, he took the time to FaceTime me (a stranger btw) and walk me through winterizing my clients pool system for my clients. Amazing, that’s customer service. Highly recommend! ~ Brad F
I recently had a fantastic experience with Best Pool Cleaning Company. Sales consultant Alex was exceptional—he was very informative and detailed in explaining the services available, ensuring I understood everything clearly. I’m excited to continue working with them and receiving this level of guidance and service! Highly recommended! ~ Paloma F
Alex is simply awesome! Very knowledgeable, trustworthy and hard working. With any pool service company, I always check the chemicals. Since I signed up with Alex, it's been perfect every time! The pool is always in great shape. Highly recommend anyone with a pool to give Best Pool Cleaning company a call. ~ George D
After years of struggling to find a reliable company to service our pool, we finally found Best Pool Cleaning! Alex and his team have done an excellent job cleaning our pool, and their customer service is unbeatable. They have completely taken away the headaches of pool ownership. They are truly an A+ company! ~ Shahan B
Best Pool Cleaning Service fixed my Filtration equipment, got the pool perfect. Alex is professional knowledgeable. This has been a very good experience. We recommend you use them for any repairs, equipment, and pool maintenance. great service, trustworthy, reasonable. Thank you Alex ~ Robert p
Our pool was built in 2006 , so old equipment. Alex is great about checking equipment functions weekly as well as doing a great job keeping it clean . I highly recommend Best pool cleaning company , to make your pool enjoyable without all the hassle. ~ Jay B
I needed an emergency pool cleaning for a party we were having on Saturday. I called several pool companies on Friday night and alex is the only one that picked up. He showed up early the next morning and got everything looking perfect. Can’t recommend enough! ~ Michael K
Benny and Morgan did a great job professional job. Alex was great in telling us how to turn the pool water on Sunday. Can’t forget Jessica she was great, not pushy. Best Pool is a great company, I’m so happy to make the switch. ~ Phyllis G
I started service cause my Neighbor uses them on their underground pool. We got a huge 20 ft above ground and needed help! I can say we are very pleased with there service ! Loving our pool and the cleanliness! ~ Jessica C
We recently purchased a home with a pool and had zero experience with pool maintenance. I reached out to several companies for a "pool school" session, but most were charging upwards of $250. Then I contacted Alex with Best Pool Cleaning Company, and from the very beginning, he was incredibly helpful. Alex offered to come out and walk us through our pool system at no cost. He showed up on the day of a cold front, spent an hour (in the rain!) patiently explaining our pool pump system step by step, and gave me a thorough rundown of how to maintain it properly. He answered all my questions and provided valuable advice that gave me confidence in handling our pool. The next morning, we had an issue due to the weather, so I called Alex again. He walked me through troubleshooting over FaceTime, and when that didn’t resolve the problem, he personally came back over (in 20 degree weather) to get our system up and running again. On top of that, he followed up the next morning to ensure everything was still working smoothly. I can’t say enough great things about Alex and Best Pool Cleaning Company. Even after all his time and effort, he still didn’t want to charge us. His customer service, knowledge, and dedication are truly top-notch. If you're looking for an honest and reliable pool service, Alex is the one to call! ~ Denise M

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